Refund Policy
How refunds work for SmartTVs prepaid IPTV plans — please read before you order.
SmartTVs offers prepaid IPTV plans. Please read this policy before ordering.
Free trial
Use the free trial on WhatsApp to test quality on your devices before purchasing.
After purchase
Once login details are delivered and the service works as described, refunds are limited. If a login never arrives or the service is not usable due to our fault, contact WhatsApp quickly and we will help (replacement login or refund as applicable).
Payment issues
For bank transfer, include your payment reference when you message us so we can match your order.